Appointments

Contact us

You can contact a GP, nurse or other healthcare professional online using our forms. If you experience difficulties completing the online form, you can also phone us on 01723 360 098 and choose option 5 for a member of our Practice Support Team to help.

When you get in touch, we’ll ask what you need help with. We use your answers to book an appointment with the most suitable clinician. This might be a GP, Nurse or other healthcare professional depending on your symptoms.

Please request an interpreter at the time of booking if you cannot communicate in English. Podczas rezerowania wizyty w przychodni, zarowno osobistej jak i telefonicznej, bardzo prosimy poinformowac przychodnie o potrzebie skozystania z tlumacza polsko-angielskiego. Dziekujemy bardzo.

Please cancel your appointment if you no longer need it or cannot make it. On average approximately 300 appointments a month are wasted – these could help so many other patients in need. Cancel your appointment

• Routine Appointments

  You can request a routine appointment with a clinician for something that is non-urgent. We will contact you within 2 working days. Please use the form below to request your appointment.

  
  Request a routine appointment

• Urgent Appointments

  You can request an urgent appointment with a clinician for any urgent queries. These will be clinically assessed on the day you send the form. Please ensure you are contactable until 14:00.

  
  Request an urgent appointment

• Nurse or Health Care Appointment

  Use this form for long term condition reviews, women’s health, wound care, blood tests, blood pressure checks and more.
  

  Request an appointment with the nursing team

• Evening and Weekend Appointments

  Working in collaboration with extended access, we are pleased to offer access to GP, Nurse and HCA appointments on Monday evenings and various Saturdays throughout the year.

  
  Request an evening or weekend appointment

• Home visits

  If you feel that you are not able to come to the practice, please phone 01723 360098. Where possible, please call before 10am.
  Home visits are only available for patients who are housebound because of illness or disability.
  These visits normally take place between 2pm and 6pm.

  
  Request a home visit

• District Nurses

  To book an appointment with the District Nursing team, please contact the Single Point of Contact on 01653 609609.
  This service operates seven days a week, from 8:30 am to 10 pm.

• Cancelling or changing an appointment

  To cancel your appointment:
  – use your NHS account (through the NHS website or NHS App)
  – use our cancellation form
  – phone us on 01723 360 098 during opening times

• If you need help when we are closed

  If you need medical help now, use NHS 111 online or call 111.NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

• If you need help with your appointment

  Please tell us if:
  – there’s a specific doctor, nurse or other health professional you would prefer to see
  – you would prefer to consult with the doctor or nurse by phone, face-to-face or by text
  – you need an interpreter
  – you have any other access or communication needs

• About Your Appointment

  However you choose to contact us, we may offer you a consultation:
  – by phone
  – face to face at the surgery
  – by text
  Appointments by phone or by text can be more flexible and often means you get help sooner.